We deliver to addresses in the United States and the United Kingdom. Availability is confirmed on request: we confirm a delivery estimate and the shipping cost in writing before you pay, and we do not promise immediate dispatch.
Last updated 3 October 2026.
How delivery works
- You send a request for the products and versions you want. No payment is taken.
- We check that we can source each item, then email you the delivery estimate, the shipping cost and the final total.
- If you are happy, we send an unpaid invoice. Your order is accepted only when your payment has arrived and we have checked it.
- We then arrange dispatch and email you tracking details when they are available.
Delivery estimates
The delivery estimate in your invoice is our best estimate at that time. If we cannot dispatch within the time we gave you, we will tell you promptly and you can choose to wait or cancel for a full refund.
Where items ship from
Some products are sent to you directly from our suppliers. Where your items will ship from is confirmed with your delivery estimate.
Import duties and taxes
If import duties or taxes may apply to your delivery, we will tell you before you pay, so there are no surprises.
Damaged or missing parcels
If a parcel arrives damaged or does not arrive, contact us with your request reference. See also our Returns & Refunds policy.